Innovation Brief: PagerDuty AIOPs is a Powerful New ‘System of Action’ for DevOps and SREs

Innovation Brief: PagerDuty AIOPs is a Powerful New ‘System of Action’ for DevOps and SREs

On Apr 11, 2023, PagerDuty (NYSE: $PD) – “a global leader in digital operations management” – announced the release of PagerDuty AIOps, to deliver end-to-end automation “from event ingestion through auto-remediation, to reliably process high volumes of data and events and resolve incidents quickly.”

‘AIOps’ refers to technologies that apply Artificial, Algorithmic, or Analytical Intelligence to IT Operations – such as using Machine Learning to detect performance anomalies; or using Predictive Analytics to forecast resource constraints. PagerDuty is innovating in a dense AIOps market by leveraging Machine Learning (ML) algorithms to “reduce noisy incidents, accelerate triage time, automate the redundant, and visualize what matters”.